| 1. Do my course formats fit? | Series, ongoing groups, single sessions, workshops – not every system can do everything. | Five types of offer: course with dates, subscription course, free choice of dates, course without a date and products. Subscriptions and free choice of dates from Plus. |
| 2. What does it really cost? | Base fee, commission, fee per participant, add-on modules, set-up – and what happens as you grow. | Start €19, Plus €49, Pro €89 per month (plus VAT). 0 % commission, no fee per participant, €0 set-up. |
| 3. What happens when a course is full? | Place limits, the waiting list and moving people up should work without manual effort. | A place limit per date; further registrations go onto the waiting list, and you move people up with a click. |
| 4. How does the money come in? | Invoice, direct debit, online payment, reminders – and where the money goes. | Invoice, cash and PayPal in every plan; SEPA direct debit with a bank file and reminders at one click from Plus. The money comes straight to you. |
| 5. Where is the data stored? | Server location, data processing agreement, deletion periods. | Servers in Germany, a daily backup, a data processing agreement, deletion periods for customers, participants and instructors. |
| 6. Who in the team may do what? | Individual logins instead of a shared password, roles for the office, management and course leaders. | 1, 5 or unlimited users depending on the plan, five roles, instructor login from Plus. |
| 7. How do customers see my programme? | Your own course page, integration into your website, your own domain. | A course website at yourname.kursimple.de included; your own domain, CMS and REST API in the Pro plan. |
| 8. Can I take my data with me? | An export of the customer data, no multi-year lock-in. | CSV export of customers, DATEV export from Plus; cancellable monthly with four weeks' notice to the end of the month. |
| 9. Who helps when something goes wrong? | Availability, language, real people to talk to. | Support from Meppen: email in every plan, phone from Plus, a named contact in Pro. |
| 10. How much work is the switch? | Trial period, data migration, getting started. | A free 30-day trial, and the trial account becomes the live system. Data migration included in the Pro plan, on request in Plus. |