Security, data protection & support

Your data in Germany. Your contact in Meppen.

Kursimple runs on servers in Germany, is backed up daily and developed further every month. When you need help you reach people who know your system – not an anonymous ticket queue. All updates are included, and there are no version upgrades you have to pay for.

  • 100 % hosting in Germany
  • Daily backup, HTTPS
  • Phone support Mon–Fri
Jens Menke of Kursimple in the office in Meppen
Built to last

What you may expect from software you trust with customer data

Data protection, access control, support and ongoing development are not add-on modules. They are part of every plan – from €19 a month.

Hosting & data protection

GDPR compliant, without you having to deal with it

Servers in Germany, an encrypted connection, a daily backup. The data protection tools are built in: deletion periods for customers, participants and instructors, documented consents and the restoring of customers deleted by mistake.

  • Hosting in Germany by Kursimple GmbH in Meppen – HTTPS on every page, a backup every night.
  • Deletion periods for customers, participants and instructors – from six months to three years. Whoever is due appears under “data protection”: there you anonymise those peopleNew, while invoices and statistics remain.
  • Consents documented, soft delete instead of data loss, changes logged in the background.
Access & roles

Clear roles, separated tenants

Strict separation of tenants: every customer sees only their own data – enforced technically and secured with automated tests. Within your team you hand out roles – administration, office, instructor and provider – each with its own menu.

  • Roles for your team – administration, office, instructor and provider, plus the customer account for your participants.
  • Sign-in through Keycloak (SSO) with password reset and email verification, CSRF protection in every form.
  • Tenant separation further hardened in 2026New – every query checks who the data belongs to.
  • Several tenants, one login: anyone working for several organisations switches tenant with a click.
User overview Office
Email / user nameRoleCreated
demo@kursimple.deID 1267Administrator14.01.2026
marla.maler@buntwerk.deID 1248Instructor13.01.2026
office@adulted-musterstadt.deID 1251Provider12.01.2026
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Personal support

Real people who know your system

Call or write – at the other end sits someone in Meppen who helps build Kursimple and knows your setup. Special requests we program. And if you are coming from an old system, we move the data over for you.

  • Phone Mon–Thu 8:30–17:30, Fri 8:00–14:00 and email. Phone support from the Plus plan, a named contact in the Pro plan.
  • Data migration: we move your data over from a spreadsheet, a CSV file or your old system – up to a complete legacy installation, as we did for Kunstschule Lingen.
  • Help right inside the software: 1,662 help texts across 199 pages, right next to the field in question.
  • We hear about errors before you report themNew – if a server error occurs, our team is notified automatically with all the details.
Development & interfaces

Grows with you – and talks to what you already use

More than 200 improvements since spring 2026, up to date with Symfony 7.4 LTS and PHP 8.5. Every update goes through automated tests and static code analysis before it reaches you. All updates are part of the plan – you never pay for a version upgrade.

  • Interfaces: a REST API with documentation, a webhook, PayPal, DATEV, SEPA, Zoom, Google Maps, calendars (ICS/Google/Outlook), your own SMTP server.
  • Scales from 5 to 500 courses: several venues, several tenants or departments per user, a provider portal for platforms.
  • System announcements in the dashboard – you hear about new things as soon as they arrive. The most important ones we collect under What's new.
  • The trial account becomes the live system seamlessly – €0 set-up, no credit card, cancel monthly.
Even more options

What else belongs to software that is meant to last

No add-on modules, no maintenance contracts. All of this is in every plan.

Daily backupEvery night automatically – nothing for you to remember and nothing to download.
Encrypted with HTTPSThe back office, the course website and the checkout run exclusively over encrypted connections.
Help inside the software1,662 help texts across 199 pages – right next to the field you have a question about.
System announcementsUpdates and new features appear in the dashboard – without a newsletter you skim past.
Several venues & departmentsOne user, several tenants – for organisations with several houses or departments.
Provider portalExternal course providers maintain the dates, venues and instructors of their courses themselves, while you keep booking and billing.
Trial account in 30 secondsPreferred subdomain, confirm your email, done: a complete system with sample data.
Custom developmentYour process does not fit the pattern? We build it in – at preferential rates in the Pro plan.
All updates includedMore than 200 improvements since spring 2026 – at no extra cost, with no version upgrade and no installation.
Frequently asked

What course providers ask about security and support

Where exactly is my data stored?

On servers in Germany, operated by Kursimple GmbH in Meppen. The connection is encrypted and the backup runs daily. You set the deletion periods yourself, consents are documented, and every customer sees only their own data.

Can I bring my data from my old system?

Yes. We move customer, course and invoice data over for you – from a spreadsheet, a CSV file or your old system, up to a complete legacy installation as we did for Kunstschule Lingen. In the Pro plan the migration is included, otherwise on request.

Do I have to pay for updates or install them myself?

No. Kursimple is software on the web and we deploy the updates – after automated tests and static code analysis. You see new features as announcements in the dashboard. All updates are part of every plan, and it still stays cancellable monthly.

Software that lasts. People who pick up the phone.

Call us, book a demo or set up your own test system in 30 seconds – on servers in Germany, without a credit card, free for 30 days.

Questions? +49 5931 990 99 10 · Mon–Thu 8:30–17:30, Fri 8:00–14:00 (CET)
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